👋 Hello and welcome to our intermittently appearing newsletter with news, events, updates and other information about our race timing app. #happytiming
New timing history with ‘Redo’
Managing and monitoring live timekeeping during a race is a stressful task for any race manager. Our goal has always been to minimize the chance of mistakes by human error. But if there’s one guarantee in manual timing: mistakes WILL happen (btw with chip timing too). To provide better real-time insight for the race manager and to correct mistakes, we’ve redesigned our ‘Timing history’ and also made it directly accessible from the Timer Dashboard.
As a race manager you can now watch all live timing actions of your race via a new menu in the tool bar. The history shows a list of all time stamps that were made for each participant, including undo’s. It also tracks all button taps made in ‘two-step’ timing mode as well as in lap races. Accidentally ‘undone’ times can now get ‘redone’. Both a timekeeper as well as the race manager can review and use the history simultaneously.
Up or down? Check updown.io
Back in March we published this page via Updown.io that monitors the service availability of RaceClocker.com. The monitor has been running now for almost two months and has registered two short outages during that period and an uptime percentage of 99.97%
The monitor page shows the current availability status, a historic overview of uptime, and also indicates latency from various global locations. Bookmark the link so you can check it whenever you experience our app not being responsive.
Design students make RaceClocker better
In collaboration with the Delft University of Technology we currently work with three international teams of ‘Design for Interaction’ Master students on assessing and optimising the user experience of various RaceClocker concepts and features. All teams presented their first results from the research and analysis phase last week and we’ve come away quite impressed with the great insights, pain points and opportunities that got presented.
Currently the teams work on new ideas, improvements and related design concepts and will create new interaction designs and prototypes. We can’t wait to see the results and start development of the best ideas.
Join our live show
In the previous newsletter we asked for any interest in a RaceClocker webinar. As the response was quite positive we’re moving ahead with our first online show.
The webinar will be happening on Thursday, 11 May, in the evening for European users and in the early afternoon for the US people. Registration is now open. We will (do our best to) record the session in case the scheduled date and time are not convenient and make it available to all registered participants.